Selling on Etsy

10 Etsy mistakes that are costing you sales

by Michaela fong

Selling on Etsy

10 Etsy mistakes that are costing you sales

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Getting consistent orders on Etsy is definitely not an overnight success kind of thing! But it also is not rocket science. After 7 years of experience on Etsy and thousands of orders mailed out from my studio, I can sum up the mistakes I did (and see struggling Etsy sellers making every day) into 10 important bullet points. No judgment, I’ve done ALL of them too when I started and I did not even know it’s such a big deal! But these innocent mistakes can really hurt your Etsy shop and listings performance! So, if that is you too, let’s get your Etsy shop fixed up right now.

1. NOT VERIFYING IF YOUR PRODUCT IDEA HAS SELLING POTENTIAL ON ETSY

Not every product sells well on Etsy. I wish it would, but it doesn’t! Verifying whether your product idea is in demand before you make it can save you a lot of time, money & frustration. Before you make your next product, look on Etsy for similar products with “bestseller” or “popular now” badges to see if your product idea is already in demand on Etsy! You can also use cool softwares like Everbee, where you can spy on your competitors and find out which products on Etsy generate most revenue.

2. NOT FOLLOWING ETSY’S RECOMMENDED PRACTICES

Etsy wants you to do well. The more orders you have, the more profits for them, right?! But they prefer to support legitimate shops, which follow their recommended practices to avoid customer cases and refund requests.

How do you make your shop legitimate? 

  • Fill out your shop policies
  • Fill out your shop announcement & about section
  • Add more listings to your shop – the more active you are in your shop & the more listings you have, the higher the chances that Etsy’s algorithm will start noticing you, and so will Etsy customers.

3. USING OVERSATURATED KEYWORDS IN YOUR LISTING TITLES

It makes it almost impossible for your product listings to rank high (show early in Etsy search results for your customers), if you are using generic keywords in your listing title, such as “gift for her”,“coffee cup” or “wedding gift” . While generic keywords may have a high volume of searches, they also have an incredibly high volume of competition. If you are just starting out and haven’t earned your space in the early pages of Etsy search results, you need to focus on getting found in search for more specific keywords. 

Using more specific keyword phrases (long-tail keywords) in your titles, which have less search volume, but also less competition, helps to get your listings found in search and bring higher quality traffic to your shop – aka. customers who already know what they are looking for and are ready to make a purchase. 

If your shop traffic is low, chances are that you still need to work on this. If you are brand new to keywords and need more help, check out my free Etsy SEO guide here.

Etsy SEO keywords cheatsheet

4. NOT DEFINING YOUR UNIQUE SELLING PROPOSITION AND INSTEAD UNDERCHARGING FOR YOUR PRODUCTS

Defining what makes your products different/better than your competition makes you stand out from the crowd. Without doing that your product will just blend in with hundreds of similar products. Spend time studying your competitors and decide how are you going to compete with other established sellers already selling similar products. Are you going to offer faster shipping? Better value? Nicer presentation? Options are endless!

5. ASKING OTHER PEOPLE TO CHECK OUT YOUR SHOP AND LIKE YOUR PRODUCTS

While this may sound like a great idea to trick Etsy to think that people are liking your products, it actually works against you. If you are asking your friends, family and other small business owners on social media (and Facebook groups) to go and “check out your Etsy shop”, it can really hurt your organic reach. Especially if these people coming to your shop are just “checking out” what you are selling and liking your products with no intention to buy them.

This gives Etsy a signal that there is something wrong with your listings – so many people checking them out from your own traffic sources but no one is buying it? They will instead show Etsy shoppers products that are selling!

So, if you are sharing your products to random Facebook groups and telling people to go check out your shop, this is your sign to stop doing that. Rather focus on creating content on social media that attracts your ideal customer, instead of random people or other small business owners, who are not interested in buying your products anyways. 

6.  NOT CREATING YOUR UNIQUE BRANDING THAT SETS YOU APART

If you start paying attention to successful Etsy shops, you will notice that they have one thing in common – they stand out from the crowd. IF you put your creativity into your aesthetics, it will set you apart from other sellers! You can use your own unique photography background, photo props and colours to differentiate yourself.

7.  NOT IMPROVING YOUR PRODUCT PHOTOGRAPHY

When your potential customers see your listing in Etsy search results, your product photo makes a difference in whether they will click on your product or your competitor’s. In Etsy’s customer research shoppers confirmed that product photos are crucial for their purchasing decisions, even more important than postage cost, 5-star reviews and often the price of the product itself! 

I get it. You probably have no idea how to take pretty product photos and that is OK! I also did not know, and one thing I can promise you with product photography is that PRACTICE MAKES PERFECT. Look up a few tutorials on youtube and allow yourself to practice until your product photos are bright, clear and make your product stand out from other similar products showing in Etsy search results.

You can also use Lightroom presets to make your product photos look much brighter and nicer!

8.  NOT KNOWING YOUR IDEAL CUSTOMER AND INSTEAD TRYING TO SELL RANDOM PRODUCTS

Whether you are a luxury brand, eco-friendly small business or affordable gift shop, knowing who is your ideal customer allows you to market your shop strategically and present your products in a way that they are appealing to your customers, which helps to make their purchasing decision faster. There is a hundreds of candle shops, but a customer who cares about all-natural candles will shop from a small business using natural ingredients compared to a shop selling artificially scented candles!

9.  DID NOT PUT ENOUGH EFFORT INTO MAKING MY SHOP AND LISTINGS LOOK PROFESSIONAL

Did you know there are over 4 million active sellers on Etsy? That’s a lot of shops! Putting effort into making your shop look and feel professional can make a difference in whether the customer will buy from you or someone else. But how do you make your shop look professional? Great question! Start by looking at your competitor stores and write your notes down: Do they have shop banner? How many listings do they have in their shop? How are their listings organized? What does their product photography look like? Then focus on improving one thing at a time! 

10.  NOT BEING COMMITTED

I will call it straight out. Because I’ve done this mistake many times! I had one foot in and one foot out, waiting to see results before I would put more effort in. Once I committed myself to work on my shop several times a week and kept uploading new listings, the traffic was higher & orders started to roll in. If you are still on the fence waiting to see results before you commit yourself to work on your Etsy shop consistently, this is your sign to create your accountability calendar and improve your shop one step at a time. I promise you will see more results if you start focusing on your action. 

If you found yourself making one (or all) of mistakes mentioned above and need more help with your Etsy shop, I’ve got you. I packed all of my Etsy experience, tips and secrets in Etsy Success E-book to help you grow your small business with a plan! Grab your copy here and start working on making your Etsy goals happen today. You got this!

Good luck and talk soon.

Xo,

Michaela

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DISCLAIMER: Some of the links you'll find in my blogs are affiliate links. If you happen to love something as much as I do and decide to give it a shot through one of these links, I might earn a small commission at no additional cost to you. This helps me keep creating my podcasts and blogs that I hope you enjoy and find valuable. I promise to only recommend products and services that I've personally tried and absolutely LOVE.

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