Terms & conditions

Updated: March 2, 2023

We understand that every investment in your business is expense and we want you to feel comfortable investing in our courses. We also encourage you to give your best effort to apply course lessons to your small business. That is why to apply for a refund, you must demonstrate that you have attempted to implement the program without success within 30-60 days from the course purchase. We give 30 days for the algorithm to kick in since the day you SEO optimized your Etsy shop & followed the advice from the course lessons. To meet the refund requirement, you must submit the proof that you did your best effort to implement the course lessons and it did not work for your business (meaning, your shop traffic from Etsy search did not increase).

To be eligible for a refund, you will have to provide:
- proof of completed course
- filled out workbook & worksheets
- screenshots of your keywords process as I am teaching you in the course
- screenshots of your shop homepage & listing pages (including your titles & tags) prior to applying what you learned in the course (following step-by-step methods explained in the course) and screenshots of your homepage & shop listing pages after 30 days since you applied what you learned in the course
- screenshots of your shop stats prior to applying course lessons to your Etsy shop & screenshots of 30 days after applying what you learned in the course
- screenshots of emails with questions you had with the course and proof that you applied the advice gived to you
- detailed explanation of what exactly changed in your shop since the time you enrolled in the course

If your Etsy traffic from Etsy search did not increase after 30 days since you applied step-by-step methods from the course, you could apply for a refund within 60 days of enrollment by contacting michaela@smallbizbabescommunity.com. You must include your request for a refund and attach all the proof material mentioned above. You will not be refunded if you request a refund and do not include the proof by the 60th day. After day 60, all payments are non-refundable. 

Upon determining that you are entitled to a cancellation/refund pursuant to this policy, Small Biz Babes Community Inc. will issue a refund instruction to its payment processor to issue the refund.

If you receive a refund of your purchase through the terms and conditions, that shall immediately terminate any and all licenses granted you to use the material provided to you under these Terms of Use or any other agreement. You shall immediately cease using the material and destroy all copies of the information and course materials provided to you.

Due to the digital character of the program, we do not provide a refund, if you change your mind without implementing course lessons.

If you have any questions or problems, please let us know at: michaela@smallbizbabescommunity.com.